Cancun Airport

Cancun Airport

You can find Cancun International Airport 'Benito Juarez' on the northeast of the Yucatan Peninsula, approximately 10km from the Hotel Zone, and 16km southwest of downtown Cancun. Approximately 15 million passengers pass through the airport each year from the USA, Asia and Europe, making it Mexico’s second busiest airport. The airport has three terminals; Terminal 1 is used by charter airlines from North America and some domestic charter airlines, Terminal 2 is used by some international airlines and domestic airlines, and the new Terminal 3 handles primarily international airlines from North America and Europe.

Passenger Services
  • Information Module.
  • Banking and Financial Services.
  • Ground Transportation.
  • Car Parking.
  • Public Telephones.
  • Lockers.
  • Medical Services.
  • Disable Facilities.
  • Security.
  • Aeromexico VIP.
  • Bussiness Lounge.
  • The Salon Spa.
  • Payless Pharmacy
Custom Procedures
During your arrival flight, you will receive a migratory form of 'Hacienda', which must be filled in. After passing immigration, you can pick up your luggage and head for the exit. You will need to return the form to the customs agent and press a button, if this indicates green means 'go' in the case of red will make out an 'inspection', in this case the officers undertake very quickly.
As a general rule you are allowed to bring into Mexico whatever you need for the period of your stay. You are not allowed to bring food, fruits or products that are not packed or sealed, same if you bring an unusual amount of medication please bring along a medical prescription in case you need to prove that the medicine is for your personal consumption.
Airport check-in can take some time, as well as locating your luggage carousel after landing, so make sure you leave plenty of time. Also make sure you’re aware of who your transport is if you have prebooked because you will be met with lots of touts looking for your business, and you will find them just outside of the airport outside the exit glass doors towards their vehicles.
You can also take the ADO bus from the airport into the town, which offers a regular service. The airport bus station can be found outside the domestic arrivals doors at Terminal 2. For international arrivals, turn right after coming out of the building and walk across to the other side. At Terminal 3, turn right outside the terminal doors and walk passed ‘Air Margaritaville’ hut.


Shopping – there are various duty free shops, perfumeries and boutiques at Cancun International Airport, as well as a pharmacy.

Food – to satisfy your food cravings before your flight, there are 17 eateries including TGI Fridays, Dominos Pizza, Starbucks, Guacamole Grill, Grab and Go and Caribbean inspired Air Margaritaville.



Direction: Carretera Cancun - Chetumal Km 22, Benito Juarez, Edo. de Quintana Roo.
Phone: (52) 99-8848-72